this post was submitted on 10 Jul 2023
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I’m on iOS with the Memmy app. It’s a work in progress that’s officially unfinished so I’m not surprised but it has also been a bit buggy. Doesn’t seem that I can log out without deleting and reinstalling the app so hopefully this doesn’t happen too often XD
So I was actually just struggling with that myself, also in the Memmy app in case that isn’t clear
What I did was add my account (again)
There was no warning or anything, and it populated the list with two of me.
At that point, a “delete account” option appeared under both of them. So I guess in normal circumstances, it wants you to keep one account around at all times?
I deleted one of them, and the app basically reinitialized. Both were gone and it showed me the welcome screen.
I logged back in, and now everything is back to normal
I just did edit account and then saved, it seemed to trick it into logging in again (secrets on my instance were also reset).
Ah interesting. I’ve had multiple accounts from the start so it was much easier for me. Just removed my main account and added it back.
I did this, but I just didn’t delete either accounts and it worked fine. Idk if it’s detrimental to have two of the same but it worked for me.
Interesting. Definitely could be made clearer, I’ll make a post on the GitHub later about some of my suggestions.
Whoops, glitched double response.
Finally I found good instructions, was about to delete and reinstall until I followed this!
I found I didn’t actually have to log out, just go into account settings and reconfirm everything without changing it
No you can. You just remove the account from the accounts list. It’s labeled “delete this account” which is scary but it just removes it from Memmy. You can add it right back and that logs you back in. Not a great experience.
I sure hope this doesn’t happen a lot. This kind of barrier hurts site growth. I’ve managed a lot of large sites and seen a lot of bugs and when everyone gets logged out there is a measurable impact, and some folks never return. Just look at all the comments here saying “thank I didn’t know to do that.” For every one of those there are 100 people going “huh… Lemmy is down… oh well… on to something else…”
For Memmy, I went to the accounts page in the settings. Click d on my lemmy.world account then to the page where you can change the password then navigated away. That reactivated the account. Maybe we should add a ticket on Memmy’s GitHub about reactivating cookies when there’s an issue. Or at least place à poput to double check credentials or something.
Go into account settings, clear your password, re-enter your password, save, go to feed and pull to refresh. That’s what worked for me.
I was I able to upvote anything or subscribe. Seems like uninstalling and reinstalling fixed my issue