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I mean I'm glad it worked out right in the end. At the time I was just pissed, though.
Also, holy shit, I went back to look up some of the saga in my old emails, and there were definitely parts that were entertaining that I'd totally forgotten about. If you liked reading the summary check this out -- this is a short excerpt from one of some very long email exchanges I had about the whole thing:
There's more, including me threatening to charge them a late fee for the time when they owed me money and weren't willing to credit it back to me, but that's as much as I had time to dig back up right now.
I 100% believe we should charge companies a fee for any mistakes they made that we had to spend time correcting.
I know banks do this in the UK if you complain and they're in the wront.
All companies should do this. Watch how fast they'd fix their shit when there's a fincial penny related to shit service.
"Corporations are people" in the U.S. when it comes to privileges, but never when it comes to penalties.
Wtf is a “card storage fee”?
Fuckin' don't get me started.
When I stopped the payment with my bank in January, their system refused to let me use ACH payments anymore, and said I had to put in a credit card number in order to even log in and see my balance and history. Okay, sure. I put in a credit card number for a cash card that didn't have any money on it.
Then, their system said that I couldn't remove my credit card number from their system without putting in some other payment method (which had to be another credit card). But, in order to have a card number stored in their system (which I couldn't remove), I had to pay a $4 per month credit card storage fee.
This was when I started just mailing them checks and researching lawyers in Texas so I could take them to small claims court. I also sent the whole thing with documentation to the FTC explaining it as succinctly as I could.
What I read “ … Texas …”. Ouch, sorry to read that. I doubt that is legal in other states (or rather I’m sure it’s illegal in some other states).
Every credit card number is engraved on a golden plate which is stored in a special nuclear war-proof bunker and guarded by men with automatic weapons and combat armor.
You can't expect all that for free.