this post was submitted on 03 Feb 2024
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[–] [email protected] 6 points 7 months ago (3 children)

Sometimes it's better to daunt them first with this piece.

[–] [email protected] 6 points 7 months ago (1 children)

Before you ask a question, you must read the 10 page essay on how to ask questions. Asking questions is serious business after all, we can't have people doing it incorrectly.

[–] [email protected] 4 points 7 months ago

Your sarcasm is on point but there are a limited number of people who can answer some questions. They get flooded and are answering questions on their own free time. So some people get left in the dust if they don't follow the rules.

It sucks but I don't see a way around it.

[–] [email protected] 5 points 7 months ago* (last edited 7 months ago)

Written in a typical rude condescending hacker speak.

Let's call it for what it is - it's more of a frustration vent than a guide. And this approach will certainly not make these people read through.

There are always way more polite ways to put it, like:

"Most of the questions you face about software are replied to by unpaid volunteers taking spare time to help you - thereby, the more effort you'll put into properly filing the issue, the quicker you'll get a response. Here are main points that we may need in order to help with your problem, and a way to obtain all information required"

[–] [email protected] 2 points 7 months ago

I ain't reading all that