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The key to fighting pseudoscience isn’t mockery—it’s empathy (arstechnica.com)

submitted 8 months ago by [email protected] to c/[email protected]

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Evidence shows that shoving data in peoples’ faces doesn’t work to change minds.

As a scientist heavily engaged in science communication, I’ve seen it all.

People have come to my public talks to argue with me that the Big Bang never happened. People have sent me handwritten letters explaining how dark matter means that ghosts are real. People have asked me for my scientific opinion about homeopathy—and scoffed when they didn’t like my answer. People have told me, to my face, that what they just learned on a TV show proves that aliens built the pyramids and that I didn’t understand the science.

People have left comments on my YouTube videos saying… well, let’s not even go there.

I encounter pseudoscience everywhere I go. And I have to admit, it can be frustrating. But in all my years of working with the public, I’ve found a potential strategy. And that strategy doesn’t involve confronting pseudoscience head-on but rather empathizing with why people have pseudoscientific beliefs and finding ways to get them to understand and appreciate the scientific method.

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[–] [email protected] 10 points 8 months ago

I think it’s important to note the distinction that he’s out in real-life public meatspace OR well-identified as who he is, and presumably his interrogators are as well, online. (With the exception of YouTube which he “doesn’t want to talk about”) This approach is wonderful for those things. Empathy good, yes, everyone can benefit from trying to be more empathetic usually.

But it doesn’t cover all online interactions. There are times when dunking and mockery are not only appropriate but helpful. Can you imagine trying to be empathetic in r/the_donald? I mean, obviously they got banned for being nazis and threatening murder all the time, but hey - for whatever the current equivalent is, good luck. If you can maintain an empathetic approach in those contexts, you’re a better man than I, Gunga Din.