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Done with Lansweeper (real.lemmy.fan)

submitted 1 year ago by [email protected] to c/[email protected]

9 comments fedilink hide all child comments

It's 2023. If your company doesn't offer chat or phone support in this era you are that store that doesn't take credit cards. You're not going to make it.

Lansweeper only offers support via email, and those emails are not returned. I suffered a license issue that took two days to get resolved, all the while down, and Lansweeper could not have cared any less. I decided not to renew our license. Two weeks later they sent me a renewal with a 40% increase.

I had a chuckle as I deleted that email.

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[–] [email protected] -2 points 1 year ago (2 children)

Lansweeper us super cheap compared to the other options. We just renewed and there was no 40 percent increase and the process was done via PO just like the precious years. Perhaps you need a new var

[–] [email protected] 3 points 1 year ago (1 children)

Don't know if you had a look at their pricing lately, but they upped the baseline roughly 150%. Making them not cheaper than the other options.

[–] [email protected] -3 points 1 year ago (1 children)

I littereally renewed and got my key yesterday.

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)

That has nothing to do with what the issues are...

[–] [email protected] 1 points 1 year ago

This was directly from my account manager. No var.