this post was submitted on 17 Nov 2023
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Americans are explaining why they don't say 'you're welcome' in customer service settings after foreigners complained that 'mmhmm' comes off as rude (www.insider.com)
submitted 1 year ago by [email protected] to c/[email protected]
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I was watching a video from two years ago about different social norms and this showed up. Found someone questioning the same eight years ago on reddit (when it seemed less normalized). It feels so weird not being aware of this shift, even as a foreigner.

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[–] [email protected] 13 points 1 year ago* (last edited 1 year ago)

I was a bit offended by tourists doing that mmhmm thing until I found out that it's considered polite in the US.

I was interpreting it as "yes I know you are thankful to me, and so you should be! By the way, I'm an oaf."