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The first comment on that article when I read it, the guy says he will not tip his delivery driver if there's a delivery fee. I can't believe that after all these years, people still think that a driver is going to see one cent of a delivery fee. I remember Pizza Hut implementing a $1 or $2 delivery fee back in the late 90s, and our tips took a big hit. Back then, I figured that was just a learning curve, and eventually soon people would understand that it is not part of a driver's compensation, but I guess here we are, 25+ years later.
Please don't punish workers for a corporation's greed. A delivery fee is not a tip.
Stop agreeing to work for greedy corps and then getting upset when customers pay the advertised price
How about employers paying livable wage to their workers.
The whole forced tipping is bizzare. And the fact that for some reason workers are seeing it as a conflict with a customer and vice versa is also weird. Businesses are screwing with both parties and pushing the blame.
Sincerely, an European.
Let's get one thing straight - if the customer paid a fee for delivery, and you didn't get paid for doing your job? That's your problem to solve, my dude. It's not solved by introducing a tip, it's solved by people refusing to work for corporations with bad practices, or striking, or unionising.
To be honest, I'm really getting tired of tipping. I don't see any waiters or delivery drivers trying to save my job from getting outsourced to another country, so why am I all of a sudden responsible to help them fight the corpos?
Ding ding ding.
Stop working for shit wages and shit corporations.
Here in the UK most takeaways charge a delivery fee but pay the drivers a set hourly / nightly rate whether it's busy or quiet. Expecting people to pay twice for delivery isn't acceptable.
I'm generally against tipping because in my part of Canada, tipping is "supposed to be" about 15~20%, yet we pay servers no less than any other service worker. A server gets paid the same hourly wage as a McDonalds worker.
Delivery drivers are where I still feel fine about tipping. They're often paying for their own vehicles and gas, insurance, all kinds of added expenses. But they're making the same hourly rate as someone in a restaurant.
Here in Australia the fee is higher and meant to cover costs like petrol and car maintenance.
But then again we don't have a tipping culture, so I probably shouldn't even be here.
Except to say to big companies: stop trying to enforce tipping culture here, it's not going to happen.
Waitstaff get paid well below minimum wage; tips are required to make up the difference.
Delivery drivers - and everyone else who isn't waitstaff - get paid minimum wage. It sucks, but that's the deal.
In the us, tips are not required to make up the difference, tips are allowed to make up the difference. By encouraging tipping culture you are directly allowing the business to offload its wage costs directly to the consumer.
"An employer of a tipped employee is only required to pay $2.13 per hour in direct wages if that amount combined with the tips received at least equals the federal minimum wage. If the employee's tips combined with the employer's direct wages of at least $2.13 per hour do not equal the federal minimum hourly wage, the employer must make up the difference." - https://www.dol.gov/general/topic/wages/wagestips
Your broad generalization on employee salaries is also dishonest of course.
For example, when I worked as a delivery driver, I was initially paid how you explained (except I also got a minimum $2 per delivery) However, it was changed to being paid minimum wage while inside the store and $2.13 while actively on a delivery, and the minimum per run was increased to $2.50.
Obviously every business is different in how they structure pay.
I had no idea delivery drivers were paid like waitstaff - that's fucked up
Hey now, be nice - Never attribute to malice that which is adequately explained by stupidity.
This is regional, some places don’t have reduced min wage for tipped employees. Servers make the same min wage as everybody else and earn tips on top of that.
Really? I didn't know that. Everywhere I've worked (which isn't everywhere but it's 4 states in the East coast and the deep south), the waitstaff got $3.10 - but I admit it's been over a decade.
Nah, that's not the deal. If it were the deal, you wouldn't see waitstaff fighting against getting rid of tips in favor of a fair wage because they make more in tips