cross-posted from: https://monero.town/post/894746
My Experience:
- Used on October 24th, 2023
- First time customer
- Purchase a game key
The Positives:
- Easy to navigate their website and pay
- Relatively fast payments, coinpayments said it would succeed after 3 confirmations, but it took 10 confirmations
The Negatives:
- Opened a support ticket and the support person said” it might be worth contacting our support team directly at [email protected]. They will be able to investigate the issue and provide you with a resolution.” due to not receiving my product after over 50 confirmations…
- Haven't received my product yet
- They have a button below called “Click Here to Fix Awaiting Payment Order” and I have submitted proof, and they provided no response even far after their time frame of 1 hour.
Rating:
0/5 – Product has not been received
Recommendation:
0/5 – Not recommended
Update
Still no response from support regarding the purchased game key. At this status it's an SCAM
Update 10/25
No response on the issue, labeling it as a scam
I've purchased 10s of games from here without issue. I'm sorry they let you down. I hope you get your game.
It’s unfortunate there is no communication regarding the issue and I opened a new issue they closed the new issue linked the current issue and never commented…