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Pixel Watch & Fitbit HR sync (sh.itjust.works)

submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]

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Is this the right community for this?

Had my Pixel Watch 2 since October 13th, been wearing it regularly since then, daily HR data is visible on the watch, but only Oct 13, 18, 19, and 22 will sync on the app.

I've tried clearing cache on both ends, issuing a manual sync multiple ways, force closing, removing updates and adding them back, directly viewing specific days in other areas of the app to maybe force an update, uninstall/reinstall, re-pair, etc.

The data still shows on watch but won't sync to the phone.

Is this normal? What am I missing?

edit: So if I uninstall the Fitbit app and reinstall it each day, it seems to sync that day so far. But won't if I don't. Kind of annoying but it'll suffice for now...

edit 2: never mind, that only worked once...I jumped the gun.

edit 3: I factory reset everything, created a brand new Fitbit account, etc. and it still isn't syncing HR data. The watch also only lasted 5.5 hours off the charger today with always on and location off. I'm honestly kind of bummed, I really like the size, but I'm likely going back to my previous smartwatch unless this magically starts working well in a couple days. I tried contacting support and was basically just told to do everything I've already done, so that's fun.

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[–] [email protected] 2 points 1 year ago

I've granted / re-granted all permissions (in some cases probably ones it doesn't need). It has all sensor access.

The data is there on the watch for each missing day in the app, and the app reports it's synced. It just doesn't show in the app :/