Privacy

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A place to discuss privacy and freedom in the digital world.

Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.

In this community everyone is welcome to post links and discuss topics related to privacy.

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Posting a link to a website containing tracking isn't great, if contents of the website are behind a paywall maybe copy them into the post
Don't promote proprietary software
Try to keep things on topic
If you have a question, please try searching for previous discussions, maybe it has already been answered
Reposts are fine, but should have at least a couple of weeks in between so that the post can reach a new audience
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I asked them to delete my data, they said "Install our app" (lemmy.world)

submitted 1 year ago by [email protected] to c/[email protected]

124 comments fedilink hide all child comments

A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?

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[–] [email protected] 18 points 1 year ago (1 children)

They literally replied to his registered email and he has the reply. That would indicate that he has at least access to the account. So with OP's next email quoting the reply ownership over the associated email address should be reasonably established.

[–] [email protected] 7 points 1 year ago (1 children)

That would indicate that ~~he~~ someone has at least access to the account.

[–] nybble41 1 points 1 year ago

If you can read emails sent to a given address, and send replies from that address, it basically is your email address for all practical purposes no matter who was meant to be using the account. This is not necessarily a good thing and better end-to-end security would be nice but it is what it is. Odds are the app itself would let anyone change the password and log in provided they can read the emails, unless it's using some form of 2FA.