this post was submitted on 28 Jun 2023
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This is a struggle. I've found it helpful to use skip-level 1:1's to discuss this topic, and make sure my skip level knows ahead of time (and on an ongoing basis) that building this map (and helping to guide others through it) is a priority of mine so they can prepare at their level to provide information that I might be missing.
It's also a great opportunity to provide that same skip-level with the perspective from the engineers in the organization on the "flip side' of that coin. You're facilitating communication and alignment in both directions.