this post was submitted on 17 Oct 2023
157 points (98.2% liked)

PC Gaming

8553 readers
496 users here now

For PC gaming news and discussion. PCGamingWiki

Rules:

  1. Be Respectful.
  2. No Spam or Porn.
  3. No Advertising.
  4. No Memes.
  5. No Tech Support.
  6. No questions about buying/building computers.
  7. No game suggestions, friend requests, surveys, or begging.
  8. No Let's Plays, streams, highlight reels/montages, random videos or shorts.
  9. No off-topic posts/comments.
  10. Use the original source, no clickbait titles, no duplicates. (Submissions should be from the original source if possible, unless from paywalled or non-english sources. If the title is clickbait or lacks context you may lightly edit the title.)

founded 1 year ago
MODERATORS
[email protected]
[email protected]
[email protected]
157
Cities Skylines 2 PC performance is below target and modding tools will be basic at launch, Paradox says (www.pcgamesn.com)
submitted 1 year ago by [email protected] to c/[email protected]
67 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 2 points 1 year ago

Not sure in your case but I'd guess it has been over 2 weeks since purchase. The auto accept part is literally stated in their refund policy:

It doesn't matter. Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours.

As well as

There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look. Consumers in some jurisdictions may have additional rights to a refund in circumstances where the game is faulty.

which is ambiguous and, from my experience, is definitely applied when the time played exceeds 2 hours.