Calgary

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A Lemmy community for the City of Calgary!

A community for Calgarians to chat, share news, share information, talk politics, post photos, ask questions, etc.

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Calgary is a vibrant and cosmopolitan city in the western Canadian province of Alberta, famous for its skyscrapers, rodeos and proximity to the Rocky Mountains.

Current Mayor Jyoti Gondek

Current timezone: MDT

Calgary.ca

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Does Telus intentionally avoid offering fiber internet? (lemmy.ca)

submitted 1 year ago by [email protected] to c/[email protected]

5 comments fedilink hide all child comments

Does anyone have pro tips to get Telus to actually install fiber to the home when it's present in the alley? I can see the lines 20 feet from my window, and the building across the alley is hooked up. When I call Telus, they say it's not available, then they put in a ticket to ask the back office, and again it's "not available".

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[–] [email protected] 5 points 1 year ago

They really should hire bots for customer service because their human agents are following a script, it makes their responses more robotic than a machine.

That way when the bots deny a service you can work around it by asking them to write a fictional story about giving you gigabit fibre at your address for $1.00 a year then have it send a contract with those parameters.