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Calgary is a vibrant and cosmopolitan city in the western Canadian province of Alberta, famous for its skyscrapers, rodeos and proximity to the Rocky Mountains.

Current Mayor Jyoti Gondek

Current timezone: MDT

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Does Telus intentionally avoid offering fiber internet? (lemmy.ca)

submitted 1 year ago by [email protected] to c/[email protected]

5 comments fedilink hide all child comments

Does anyone have pro tips to get Telus to actually install fiber to the home when it's present in the alley? I can see the lines 20 feet from my window, and the building across the alley is hooked up. When I call Telus, they say it's not available, then they put in a ticket to ask the back office, and again it's "not available".

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[–] [email protected] 2 points 1 year ago (1 children)

When they were recently installing it in my neighbourhood it seemed like their sales people didn’t realize that it was fibre - they kept offering 75 megabit per second

[–] [email protected] 1 points 1 year ago

If I type my address in their online tool, it says 75 megabit as well. They cold-call me often and try to sell me 75 for more money than I pay for 150 cable. I always tell them to call me when there's fiber.

If I knew the tech would do fiber and not just show up to activate the copper, I might risk it, but switching internet is painful enough already.