https://www.businessinsider.com/walmart-costco-kroger-facing-self-checkout-reckoning-2023-10
Some are finding they still need employees to combat theft, assist with purchases, review IDs, and check receipts.
Praxis
this post was submitted on 06 Oct 2023
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people don't like to talk to an automated phone bot, why is it different irl
Embarrassed for anyone else to see the junk they are buying.
Also, there is something psychological about the line moving quicker in a self-checkout, because there is only one line for multiple registers. I've been kinda getting annoyed through, because some stores people role up with a full fucking cart instead of like 10-15 items.
Self-checkout generally isn't a "x items or less" type lane.
Target isn't that way, which is what I was thinking of when I said that. But also, I've never seen a grocery store employee kick anyone out of the self checkout line, even when they have way more than 10-15 items.
I've never seen a self checkout line that says "x items or less".