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EVERY coffee shop overheats the drinks in the UK and it's infuriating. Every chain coffee just tastes like scorched milk and burnt beans and you can't drink it for 30 mins.
I'm unsure whether, unlike this case, they serve it hot enough that if you spill it, your labia fuses together from the heat of the burns. Horrifying.
Everyone else has finished their drinks half hour ago and I'm still sipping on my black coffee trying not to burn myself...
If only I was vegan too.
It is less negligent to hand boiling water to you over a counter than it is to pass it down to you into a vehicle where you are seatbelted in place.
That was part of the case
I switched to iced coffee years ago for precisely this reason and never looked back. I'd rather have watered down coffee than sit there for half an hour waiting for it to cool. I have an ice tray for big cubes that don't melt as fast, so I freeze coffee in them. That way I don't water down my coffee at home and it's perfect.
Interesting, actually, in Russia I've never had that particular problem.
Maybe there actually is some regulation in place, makes me wonder.
Are they wrong to do this? I believe so, and I can't comment on UK law but US law agrees with me. But can I tell you why they do this? 18 years in foodservice and one of my most common complaints was coffee or tea that isn't hot enough. Sometimes it was that I poured a cup and then had to go do something else before I dropped it off, but a lot of times it was just done brewing and I had walked the pot straight to the table only for someone to send it back and tell me to microwave it until it boiled.