this post was submitted on 23 Jun 2023
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They don't know the keys on G2A and the like unless they buy them themselves. And these unauthorized key sellers aren't in the business to cooperate with them, since the money laundering is their bread and butter.
But they should. Someone at RWS generated those keys and then sold them to resellers. Even if they don't personally keep track of the keys, Steam probably does.
I guess they don't want to affect users who already paid for a key even though they have the right to do so.
Honestly, I've had keys revoked from my account before, and it sucks to waste money on scammers, but any rational person would understand that's not their fault.
How would they know which keys are on G2A? They're bought through an intermediary before being resold on G2A.
The keys were given in plain text to this intermediary at some point. A copy of said text should exist.
The Steamworks Documentation explicitly recommends tagging the keys to keep track of them and potentially prevent this kind of issues.
I checked better because they mentioned chargebacks.
The "reseller" on g2a is actually a scammer who is using stolen credit cards for purchasing steam keys from the developers website, so even if they void it, they will incur a $30 chargebacks fee from each "sale"
Correct. Once the charge ack occurs however, the key is revoked. The key is revoked and the customer goes to g2a who refuses refunds (unless you pay an extra cover charge fee now I think).
Yes they were given to an intermediary like green man gaming who then sold it to what they believed was a customer but was actually a credit card scammer laundering money
False positives. If some of them are legitimate customers
Afaik you can't disable individual keys but the whole batch
Aside of what was already said, there's also no gain for revoking the key. Say you do, the owner will be pissed and likely just pirate the game, maybe even give a bad rating/review in frustration. To believe they buy the game again for full prices is, humbly, naive.