this post was submitted on 01 Sep 2023
6 points (80.0% liked)

techsupport

2240 readers
1 users here now

The Lemmy community will help you with your tech problems and questions about anything here. Do not be shy, we will try to help you.

If something works or if you find a solution to your problem let us know it will be greatly apreciated.

Rules: instance rules + stay on topic

Partnered communities:

You Should Know

Reddit

Software gore

Recommendations

founded 1 year ago
MODERATORS
 

Config:

CPU - AMD 3700x RAM - 4x8GB Corsair GPU - Powercolor 5700XT Red Dragon PSU - Corsair RM650

OS is running off of an Intel SSD.

This started happening a couple of weeks back. The issue is intermittent. Whenever I'm playing a game, the PC automatically restarts. Sometimes it happens within 5-10 minutes. Sometimes I can play for hours without any problem.

I've already ran memtest and prime95 and didn't face any problems with either RAM or CPU.

I've mostly faced this problem while playing Sniper Elite 4, but on couple of occasions it happened while playing Destropolis - a rather lightweight twin stick shooter.

Earlier this month I was playing Spider-Man without any problems.

Now I'm wondering if the GPU is going bad or if the PSU is going bad and is not able to provide enough power.

Is there any way to conclusively understand which component is malfunctioning before I can start the RMA process?

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 1 points 1 year ago

You say you have 4×8GB RAM. I had an issue where I had 2×16 GB for sometime. Later, I wanted to upgrade and got another 2x16 GB of the same RAM for a total pf 4×16 GB and my system started to randomly reboot. Taking out the two new RAM sticks stopped the random reboots. Some RAM manufacturers recommend using RAM from the same package (i.e., for the same 4x8GB, all 4 sticks should be packaged as one). If the above is your setup, I would start by installing the RAM that came within the same package and go from there. If you want to have 32 GB, I would recommend installing 2×16GB. Also ,keep in mind that it is highly unlikely that your CPU and/or motherboard supports quad channel RAM evening you have 4 slots for RAM.