this post was submitted on 27 Aug 2023
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[–] [email protected] 59 points 1 year ago (1 children)

I stopped using uber eats after like 2-3 times. I was sick of the bait and switch pricing.

Restaurant promotion near you! Two pizzas for 20 $!

Ok I guess I'll get that, delivery gotta be like 5$ no big deal...

Meanwhile the total is somehow 37.85...

Ugh...ok I guess everyone has to make money and at least everyone is compensated, and it's convenient...

click next

Would you like to tip the driver? It's only fair he gets some too! 15%?18%?20%?

Fuck off wtf was the deliver charge then? Wtf were all the fucking charges.

App uninstalled.

[–] [email protected] 21 points 1 year ago (4 children)

In theory, the delivery charge should have been the money that goes to Uber to cover their costs. It's expensive to develop quality web apps, manage drivers, do customer support, etc. But in practice, Uber double dips. There's the delivery fee and restaurant paid fees (often resulting in higher menu prices).

[–] [email protected] 2 points 1 year ago

Sure, but on a per delivery basis that should be like $1.00? And yes, they need to make a profit, so the fee should be $1.10?

[–] [email protected] 2 points 1 year ago (1 children)

This makes me curious, now. I ordered pizza this weekend and there’s the $5 delivery charge. Plus we tip, of course. But I do order through the app. So if that $5 is going toward app maintenance or whatnot, I wonder if calling them directly to place a delivery order will eliminate that extra $5 fee. Somehow I doubt it.

[–] [email protected] 6 points 1 year ago

I purposely avoid delivery apps and will frequently simply call ahead to order for pickup. It varies by business but usually you pay exactly the same ordering ahead by calling them as you would rolling right up and ordering to go in person

[–] [email protected] 2 points 1 year ago
[–] [email protected] 1 points 1 year ago (1 children)

Often? Is there any case where it's not, apart from promotions/coupons/etc?

[–] [email protected] 1 points 1 year ago

It's always hard to tell because there often isn't an easy way to check. But for some fast food, I've definitely seen the prices as identical.

And for their grocery shopping service, some stores specifically advertise having in-store prices.