this post was submitted on 25 Aug 2023
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Synology

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Synology

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Hi all,

I recent times my ds918 is marking a hdd as critical because it went to a full identification cycle. It only failed once and smart attributes, including the long ones, are always showing a healthy hdd.

The point is that synology is re issuing the alert every day and I cannot manually mark it as no problematic.

So, how seriously should I take this warning and if there is any way to reset this status once for all????

Regards

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[–] [email protected] 4 points 1 year ago (1 children)

What kind of drive is it? There's a chance the alert could be legitimate.

[–] [email protected] 2 points 1 year ago (1 children)

It is a wd Red Serie hdd.

And this is the exactly the point. The hdd is not showing any reduction in performance. Smart info is solid healthy. Btrfs does not show any crc error and also there are not retries in transaction.

The question was more if this alert could be a glitch of synology and in that case hwi to reset it.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago)

Have you had your drive(s) for a while? Could be WDDA throwing up the warning. See this video if you haven't already https://youtu.be/jx4i64uqsIA?si=BbV1GGCL6GRJ3VM8

or this article too https://nascompares.com/answer/understanding-wdda-warning-on-wd-drives-should-you-replace-your-nas-drives/#What_is_WDDA