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[rant] Why is this so hard for people? (kbin.social)

submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]

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Can I just rant a little to you all?

I've tried numerous times to help people from reddit set up an account and get started on Kbin (and lemmy), but 4 out of 5 times people can't seem to grasp the concept of registering an account and starting to use this platform. Even breaking it down into 2 steps, with direct links... They get angry, and then ragequit their attempt in a huff saying how it's too fucking complicated and it will never take off because it's so hard.

Ok, I get that the fediverse is complicated if you think deeply about all the interconnectivity and federation etc, but there is no reason you even have to think about any of it to create an account and get started. Like, at all.

It reminds me so much of my 70/y old mother-in-law not immediately knowing how to work a tv remote and shoving it at me after 1.5 seconds saying "here, I can't figure this out". When in reality all she had to do was press the fucking big red button...

I'm just so frustrated with people's complete lack of ability to help themselves.

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[–] [email protected] 6 points 1 year ago

The stoics (ancient philosophers) say: control what you can, but don't worry about what you cannot.

It's their approach to life, and it will bite them in the butt eventually, but there's little you can do about it, so focus on what you CAN do instead?

e.g. you could tell your MIL, patiently (b/c otherwise she'll feel disrespected & angry & won't learn), "here, let me help you so that you'll know in the future: you gotta press this button HERE, and make sure to aim the remote THERE, not over there where you had it pointed, b/c that's how the signal gets established and it knows what you want it to do". That's the other, major part too - putting yourself in their shoes, like she probably knows what button to press, but it wasn't working, so she immediately turned to you, and since you apparently will cave & do it, why shouldn't she? IT WORKS!?:-) She may still get angry even then, but if she learns... then you accomplished what you set out to do? :-) But remember that you can't control whether she learns - only how you offer to teach.

For the other, I'm not sure I know, b/c most people seem to not care about what happened at all, but for those who legit want to come here, maybe make a video walking through the entire sign-in process? "Click here, input stuff there, this is what it looks like"? There may be legit stuff stopping them though - I'm constantly seeing server outages, I had to try multiple times to make my own account even last week before the huge influx, and it's legit a bit confusing to see all the stuff that's constantly broken, or named differently or whatever. But if they can SEE it, it would boost confidence.

Though more likely they just don't want to do it and it's a mere excuse to begin with - and even once they create the account they'll still barely use it after that, so again don't worry about what is outside of your control.:-)