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Xbox boss would ‘love to find solutions’ so games aren’t lost when the 360 store closes | VGC
(www.videogameschronicle.com)
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“We hear you. I can relate to your struggles. We'd love to solve the problem. Of course, preservation is front and centre when all these decisions are made.” isn't quite the same as “We're working on a solution to preserve 360 games. We came up with the following solutions so far: [...]. Let us know what you think. Stay tuned!”
I wouldn't expect anything to come from this. Microsoft employees wrap a “fuck you” in a gift, gaslight the backlash, and tap dance. When the excrement makes abrupt contact with the rotating blades of the fan, the lead self-resigns with a long-wielded and non-apologetic notice. Another Microsoft employee takes over, and leads the team with the same mindset until the next incident.