this post was submitted on 22 Aug 2023
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Linux
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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
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Send them the GDPR horror letter
Source: https://commission.europa.eu/law/law-topic/data-protection/reform/rules-business-and-organisations/dealing-citizens/do-we-always-have-delete-personal-data-if-person-asks_en
It's also worth giving them the benefit of a doubt. It might be just a bug or an oversight.
I don't see how player data even would be worth risking GDPR fines. But at least you don't have to worry about it.
You can't delete your account if you're banned? Seems a bit iffy.
So just like Reddit does if I'm not mistaken ?
A GDPR request could accomplish that easily. They will obviously need to keep some amount of information so you just can't make a new account.
How long ago did you contact them? If they haven't done what you asked within 30 days*, you should report it to your country's data protection agency. I also recommend that you inform EA that you are willing to do that, if they are not cooperating.
*In some cases they can extend the deadline a bit, but in general it's 30 days.
EA ruin my favorite gaming franchise: Battlefield
Or DICE did under the supervision of the geniuses over at EA.
Now I will never get to play another Battlefield game...
So yeah, it's better to stay away from EA products.