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Please Help: I’m a mod/CC for a fairly active mag on Kbin. Right now, my threads aren’t appearing for many of our users. (kbin.social)

submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]

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Since Monday, I’ve had issues posting threads. I’ll get an error message saying:

We are working on resolving the issues

Over the next few days, there will be a change in server infrastructure. Temporary problems with the website's functionality may occur during this time.

...Despite the message, my threads will still post to the magazine--but few users can see them.

I’m sorry if this has been addressed before; I did a quick look at this mag and couldn’t find the exact issue I’m dealing with. I’m just wondering if this is normal ‘fediverse growing pains’ or something I need to fix on my end?

Thanks for any help. We have a massive event coming up in a week—probably going to drive a tonne of traffic to our magazine—and I’m really hoping we can find a fix before then.

EDIT: The specific magazine I'm referring to is this one: kbin.social/m/Squaredcircle

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[–] [email protected] 2 points 1 year ago (1 children)

Thanks so much for the help. I'll try to gather some evidence/anecdotes from others and get back to you soon.

And I have no idea if this helps but on Friday afternoon things seemed fine for me. I was able to post the "Edge's last match" and "Pro Wrestler Charged with Assault" threads with no issue whatsoever. Again, don't know if that helps, just want to give you as much info as I can. Thanks again.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago)

Checking in again. Just tested what e569668 suggested and unblocked all the domains I had blocked and instantly everything works again. Can see the SQ posts you and I made, can see this one normally instead of profile stalking, can see comments, etc etc.

Given I originally thought domain blocking worked as _instance _ blocking and over the last 2 months I learned it's not, I'll live with having a few foreign-language-communities show up in All if it means everything works for now lol.

Edit: To clarify - Still getting the 500 error when trying to post, just tested on !Random again, but the thread does post, and does appear on new as I expect it to, I can see it like normal. So with domains unblocked the 500 error changes from 'fuck my life' to 'mild annoyance'.

Edit 2: And with the most wonderful timing, as I'm uploading some clips from last nights Multiverse show and typing the above edit on this comment, my streamable account gets flagged and they just killed all the videos I've uploaded over the last couple weeks. Guess I won't be posting clips after all! 🙃 This is why we can't have nice things. (and funnily enough the videos I uploaded this morning like the BC entrance, gone within seconds). Another copy of the same video posted over on Reddit by someone else, up 10h now with zero issues on a website with much more traffic than kbin, the hell lol).

Edit 3: Ok made a thread just now (6am est), no 500 error, all looking good so far.