this post was submitted on 13 Aug 2023
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I like to say that there are two Apples, Apple the designer and Apple the business.
Apple the designer is one of the best in the world. Yes they have blunders but they consistently put out some of the highest quality hardware and software. The current design language of the iPhone is beautiful, MacOS has its issues but it's a good OS, the seamlesness with which Apple devices work together is nothing short of incredible. They have some of the best engineers and designers in the world and it shows. (I'll never forgive them for the mouse though, that thing is a travesty)
Apple the business is a ghoul who hates its users and competition, would rather you buy a new phone than repair your broken one and, if they could, would make your device implode if you do anything they don't approve of. I'm still waiting for them to be benevolent enough to allow me to code on an M1 iPad, a device that has all the power of a mac but is completely knee capped by its OS.
I love Apple the designer, but unfortunately Apple the business makes it impossible for me to support them.
This is a great point. Anyone that says that the MacBook is a piece of crap has never used one (other than the first gen 12 inch MacBook) they are awesome and the design is great.
MacOS on the other hand really gets on my nerves and all of their anti-consumer stuff is enough for me to avoid them entirely. I won't even call them overpriced because a PC similarly equipped with a monitor as nice as theirs is just as much.
I wish there was a hardware designer as good as Apple on the PC side but because they are so good people excuse abhorrent business practices. You don't see people vehemently defending stupid things that Dell does for instance.
Great point. I can’t think of another company in the phone/computer industry that has such a cult following, that it allows them to get away with awful business practices without criticism from its loyal fan base.
I would also love to see a competitor to Apple make equally great products without all the awful business practices… Although I think the sad reality is that Apple’s anti-consumer practices earns them so much money, that it allows them to spend more on UX design, R&D, hardware etc and create better products.
As for the “overpriced” description, I’d say it’s a bit more debatable for a MacBook, but it’s a lot more noticeable on Apple’s other products (The most egregious example, of course, is the infamous $999 monitor stand). Even the accessories, such as a simple charger or adapter, will require you to pay the Apple Tax too.
Oh man I already forgot about that monitor stand. Yeah that's the kind of ridiculous stuff that people should be angry about.
Well said. I agree with your point. I love Apple designs/products but hate Apple business practices.
I guess my point is that people who buy an Apple product know that it’s a package deal. For instance, you know that you will get a beautiful high-end iPhone but you can’t side load apps. So it’s a case of weighing up the advantages and disadvantages.
And yes, I agree that the Magic Mouse is poorly designed, which is uncharacteristic of Apple. I was given one from work to use with my work-issued MacBook. And it was only when my mouse battery ran out for the first time that I discovered that you can’t charge and use the mouse at the same time! So frustrating!