this post was submitted on 08 Aug 2023

25 points (96.3% liked)

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Who's your ISP and how do you rate them? (lemmy.nz)

submitted 1 year ago by [email protected] to c/[email protected]

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From 3.5 to 12.7 just because 1-10 is so overrated, it's like a 6.5 out of 4.3 to 16.2.

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[–] [email protected] 2 points 1 year ago (1 children)

Why is customer service important? In the last 20 years I've had to contact my ISPs customer service precisely zero times. What do you talk to them about?

[–] tirohia 1 points 1 year ago

That, is excellent customer service.

The product is doing it's job. They're not bugging you trying to up sell something, or overcharging when their plan changes and leaving you on the old one. And you never have to talk to them, that, is some top notch customer service right there.