this post was submitted on 14 May 2025
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I can access jellyfin on my server with my MacBook and AppleTV but my phone can’t log in, not with the webUI or with 3rd party apps. The logs says the log in attempts are successful though.

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[–] starshipwinepineapple 15 points 1 day ago (1 children)

You're not connected to wifi or vpn from the looks of it. jellyfin is hosted on your local network. You need to be connected to that network for any device you want to access it. The most direct way is to connect via wifi. If you want access from outside your house you'll need to look into opening a remote connection via something like cloudflare tunnel

[–] [email protected] 7 points 1 day ago* (last edited 1 day ago) (1 children)

That, or your phone is using an overridden DNS server and not your local DNS resolver while on your own network. Common with Android specifically.

[–] [email protected] 2 points 1 day ago (1 children)

I am on iPhone here. I do have the iCloud relay turned on but that doesn’t work on VPNs or local IP addresses.

[–] [email protected] 0 points 16 hours ago* (last edited 16 hours ago) (1 children)

You will not be able to access Jellyfin with Apple relay turned on unless you open ports on your router to access Jellyfin from outside of your house. That’s true even if your in you own home WiFi.

When they were talking about a vpn, they meant that you would be connected to your own vpn server in your home and that Jellyfin is connected to the same vpn.

[–] [email protected] 3 points 12 hours ago

icloud relay doesn't affect this because it shuts off when my VPN activates and when at home, icloud relay doesnt affect local LAN IP addresses anyway.