this post was submitted on 23 Apr 2025
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I still feel that certain must haves on the internet should have a government option. Email is something that is very problematic to change. Its your home on the internet. Its the core of the internet identity. I think everyone should have a right to an email address that is already secured for government communications which don't have to leave the internal government system. They don't have to allow for vast storage as the user can pop email off and hold it locally. It should be setup to work with heavily regulated industries like banking so that communication is considered secure. I always get flak on this but its like dudes you can still have your proton account or google or whatever but this would be an email you have a right to but you don't have to use outside of government communications and you should be able to go to the government office if you have issues with it. In the us I could see usps handling if it it was country wide or secretary of state for the state level.
The idea is sound, I think. Treat emails, in a way, like we do phone numbers and house addresses. Except this doesn't ever change, when your name could (or you share a name with thousands of others). I wonder what the identifier would be for the address? Obviously SSN[at]usa.gov is a bad idea ๐
However, could you imagine the nightmare (on both sides) of a tech support call center for official government email account support?
I dislike this idea that government run is bad.
I recently changed my name and had to call several government agencies and found them competent and helpful every time.
Nothing is inherently bad, but putting yourself into a hierarchy (at the bottom of it too) that you don't need seems a dubious decision.
Having postal service support e-mail services is fine, maybe.
you know that is the thing. If we expect the populace to deal with large portions of their lives virtually then they need that support. Support the private industry does not give and quite frankly makes less secure. In addition its part of something that has always been a government task. identity. birth, death, marriage records and basic id.
I agree with you. I just think about how some government entities are less-than-efficient when it comes to the customer service thing, and that would probably apply here as well.
Probably also makes a difference if it's at the state or federal level. Local DMVs in some areas are, well, many jokes exist.
Yeah but the crap cheaper online options would still work its just that in the case of an account being taken over or such there would be a way to recover that is definitive in person. Also personally in the modern era my experience with government entities has been great but that just be my state and city. Also in the past it was not so great but they have greatly improved. Like you can make appointments at my dmv's. Also apples to apples I found they have always beat out private. Its hard as their are so few comparison points but like usps has always been a better experience for me than fedex or ups.