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Another Redditor gives up on Lemmy due to signup issues (old.reddit.com)

submitted 4 days ago by [email protected] to c/[email protected]

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https://old.reddit.com/r/50501/comments/1jg6r8o/reddit_isnt_safe/mj6qhaw/?context=10000

Already signed up. Got the login verification email, followed through and did the security thing, “type the word from our sidebar below” passed all that and can not login.

I appreciate that but don’t bother. I tried with the instance listed in this post and still got the same login issues even after receiving the email to login and passing the security check etc. I deleted the app. I’ve tried enough times and never had any success so I won’t be trying again.

I think they signed up at 50501.chat.

It's a shame that Lemmy is missing out on new users just due to signup issues.

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[–] [email protected] 10 points 2 days ago* (last edited 1 day ago) (2 children)

This was more celebrating that a problematic email server was preventing new users from signing up.

Assuming it's because the user is stupid or lazy, that's the elitist part.

[–] [email protected] 4 points 2 days ago* (last edited 2 days ago) (2 children)

I tried to make a sh.itjust.works account earlier today as a backup, when I verified the email I couldn't login, it told me my details were incorrect, the details I'd just saved in my browser from the account creation process. Shit does not just work.

I mean I'll get around to making another account on another instance, but sh.itjust.works has account creation issues. The people acting elitist about it are fucken gronks because they haven't actually experienced the issue.

[–] [email protected] 4 points 2 days ago (1 children)

Hey there,
Sorry you've had issues.
If you can PM me your email I can take care of it.
I'm also on Matrix, which might be ideal as lemmy PMs aren't exactly secure (they can be read by your local admin as well as the remote admin, so mihht not bmuch of a problem in this case, but still)

[–] [email protected] 2 points 2 days ago

Can you check by user name? Same u/n, your instance.

[–] [email protected] 3 points 2 days ago (1 children)

sh.itjust.works

Give that link a try again otherwise as @[email protected] mentioned send us a PM with your account and we'll manually verify it.

Thanks

[–] [email protected] 1 points 2 days ago

Database query says it's already verified

[–] [email protected] -2 points 2 days ago (1 children)

Dunno about the person I was replying to, but I was assuming they were lazy. And potentially stupid, but mostly the laziness was the critique.

"Oh no, I clicked the button and it didn't do what I thought it would. Oh well, I give up! My time is too precious to try any sort of critical thinking. I'll just post on reddit instead. Updoots to the left, thanks for the gold kind stranger. Dopamine boost achieved."

[–] [email protected] 1 points 1 day ago

Okay, I updated my previous comment to "stupid or lazy" instead of just stupid so it more accurately applies your bunk assumption.

Assuming it's worth troubleshooting a broken just to interact with your salty comments calling people lazy because an email server isn't working is shitty and elitist, regardless of whether you want to hear that.

There's a lot of reasons to not use reddit, but the signup process is one of the first interactions users have with a site. Right now, reddit has a smoother experience than lemmy in that specific regard, and it's better to acknowledge than pretend otherwise.