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How Guitar Center plans to beat its online competitors and safeguard the future of its physical stores (www.guitarworld.com)

submitted 1 day ago by [email protected] to c/[email protected]

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[–] [email protected] 2 points 14 hours ago

I stopped going to GC after a simple bad transaction.

I bought some bass strings. I don't recall the brand, but they were well regarded.

Well, manufacturing errors happen to the best of them, so I was annoyed when one string, essentially, wasn't complete.

It wasn't usable.

I go back a couple hours later (it was a long drive), bring the strings in, receipt, all that jazz. They wouldn't let me exchange them. They wouldn't refund me the money for selling a faulty product.

So fuck em. GC can rot and should only be used as an example of how NOT to run a music shop.