Showerthoughts

29325 readers

1 users here now

A "Showerthought" is a simple term used to describe the thoughts that pop into your head while you're doing everyday things like taking a shower, driving, or just daydreaming. The best ones are thoughts that many people can relate to and they find something funny or interesting in regular stuff.

Rules

All posts must be showerthoughts
The entire showerthought must be in the title
Posts must be original/unique
Be good to others - no bigotry - including racism, sexism, ableism, homophobia, transphobia, or xenophobia
Adhere to Lemmy's Code of Conduct

founded 1 year ago

MODERATORS

[email protected]

225

We should stop saying "The customer is always right" because it's not true (discuss.tchncs.de)

submitted 1 year ago by [email protected] to c/[email protected]

50 comments fedilink hide all child comments

In the grand scheme of things, the customer may have slightly more pull than the cashier ringing up their order, but it's the CEO and the board of directors that control the narrative. That's why we're getting bigger and less fuel efficient vehicles, bigger and more fattening meal portions in restaurants, and bigger less affordable houses.

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 17 points 1 year ago (1 children)

In matters of taste.

They're still idiots. But people forget that second part, and become extremely entitled little shits.

[–] [email protected] 1 points 1 year ago

The problem isn't the customer's expectations (within rational limits of course) the problem is all the levels of managent giving the customer satisfaction because they don't understans, and always forget thr last part about taste.

I know, that if I go to a Walmart and start a big enough fuss, Walmart will give as little as they can (to often monetarily desperate) to get them to stop causing a scene.

I worked in electronics, and per protocol had to inspect a returned PS2. It was physically beat up, had paint splotches on it, and it would not power on, and thr serial number was missing.

I said no. Simple as that. Not paid enough to fight customers. They wanted a manager. Two hours later they walked out with fucking cash.