this post was submitted on 30 Jul 2023
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Casual UK

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[–] [email protected] 5 points 1 year ago (2 children)

Octopus are now on week 13 out of an estimated 6 weeks to fix my IHD not being able to maintain a connection and constantly rebooting itself.

I keep getting updates every 2 weeks saying the engineers are still working remotely on my meter.

I know this is unrelated but I saw octopus and well I am somewhat annoyed at this point.

[–] [email protected] 3 points 1 year ago (1 children)
[–] [email protected] 4 points 1 year ago

Although they are an actual octopus.

[–] [email protected] 1 points 1 year ago (1 children)

If it's just the IHD with problems, don't worry about it. Mine is in a drawer somewhere. It doesn't do anything.

[–] [email protected] 1 points 1 year ago (1 children)

I don’t know, but Octopus are no longer receiving smart meter data from me (and vastly overestimated my bill after I was away for a month).

I assumed the IHD was receiving data from the meters and pushing it to the account, is that not how it works?

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago)

No, the meters communicate directly over a mesh network setup between neighbouring meters. I think somewhere they'll be a cell tower connection or something.

The IHD is solely for you to look at, or not.