Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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Somehow you are describing an „email“…
Problem with you approach is, that you have an easier maintenance, but your users need an additional tool. Especially when grandparents should use this, you should stick to what is there.
In theory you could host a matrix server and install some bridges like whatsapp, discord, etc. probably you would be able to create a matrix room and invite your granny via the whatsapp integration, your friends via discord, etc.
Disclaimer: I did not set up such solution - this just came to mind for your situation.
Hah, very fair. Trouble I'm having is that my friend group aren't the type to check their emails, so that takes care of grandma-demographic but does not take care of the "social media please fill my inbox" demographic. Matrix is definitely where I'm leaning, that has other applications for me anyway.