Email Required (digital exclusion of people without email)

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This community collects stories, cases and situations where people without email are excluded from society.

This also includes people who have an email account but:

are unwilling to share their email address with the other party (e.g. the other party uses gmail or MS)
the other party’s mail server refuses the senders mail server
the other party’s web form falsely rejects a registrant’s email address validity, perhaps due to weird constraints beyond that of email address RFCs.

Somewhat related:

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Bank froze my account because I do not trigger the tracker pixels in their email? Not sure what’s going on… (lemmy.sdf.org)

submitted 2 days ago* (last edited 2 days ago) by [email protected] to c/[email protected]

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Got an email from a bank saying my account has been put in a restricted state because they have been unable to reach me. Their emails reach me fine. They rarely send paper mail but when they do I can see that they have the correct address on file.

Then I looked closer at their email, examined the HTML, and found that they insert a tracker pixel in their messages. So if I were to use a graphical mail client with default configs, they would surreptitiously get a signal telling them my IP (thus whereabouts) and time of day every time I open my email from them. I use a text client so the tracker pixels get ignored.

Would a bank conclude from lack of tracker pixels signals that they are not reaching a customer, and then lock down their account?

I’m not going to call them and ask.. fuck them for interrupting my day and making me dance. I don’t lick boots like that. I just wonder if anyone else who does not trigger tracker pixels has encountered this situation.

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[–] [email protected] 3 points 2 days ago (1 children)

No that’s not it. My address is unique to the bank, full headers & path match up with other mail from them, and the means to reach them back correct (yes I examine every character for imposters using od -c).

[–] [email protected] 9 points 2 days ago

You could go to bank and tell them you want no email communications moving forward.