this post was submitted on 13 Nov 2024
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Ubuntu Linux

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Linux for Human Beings.

Ubuntu is a popular Linux operating system for PC / mobile devices, etc.

Developed by Canonical & based on Debian (another older Linux OS) which is known for it's rock solid stability.

Ubuntu is trusted everywhere computing by professionals and common users alike.

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Hi,

I am still an unexperianced linux user. But I encountered a problem that seems to be unfixable to me as a user.

My laptop is a tuxedo infinityBook pro gen2 with an intel iris xe integrated gpu in its intel i7 11370h.

At the moment it runs on ubuntu 24.04.

My Problem: My 3440x1440 display gets recognized, but its resolution does not work properly. It looks like the resolution is set to the correct size, but the monitor does not recognises it if this makes any sense. It means everything is to big and parts are invisible because they simply leave the panel.

My searches led me to following: It seams like the support for this resolution was patched into the driver only for 22.04 and 23.04. Since I updated the driver as stated on the intel site and nothing changed, I guess I have three options now:

  1. Reinstalling an older version of ubuntu
  2. Wait for a fix by intel
  3. Downgrade to an older version of ubuntu.

Atm option 3 feels like my way to go since I am not the admin of the laptop. Nor i want to wait.

I found tutorials to downgrading but also comments wich said, it is to avoid to downgrade.

Is anybody in here that has ever downgraded ubuntu or fixed my problem somehow?

Thx for reading.

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[–] [email protected] 3 points 6 days ago* (last edited 6 days ago)

Well, if I need administration rights to downgrade, I better contact the admin for a fresh reinstall.

Thanks for your answer (^ . ^)/