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Victorinox replaced a blade on a 1985 knife for £10 + return postage. (mastodon.online)

submitted 3 days ago by [email protected] to c/[email protected]

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A few weeks ago, I sent my 1985 Swiss Army Knife back to Victorinox for a broken blade replacement.

It came back today, fully repaired, cleaned, polished, lubricated and in a new box.

Total cost: £10 + return postage.

They sent the knife back with an invoice. I didn't have to pay a penny before the job was done.

A product that's been out of production for almost 40 years, repaired at very little cost by the original manufacturer.

I'm stunned. Happy, impressed, grateful and stunned.

I have at least a couple of victorinox Swiss army knives, I will keep this in mind!

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[+] [email protected] -6 points 3 days ago (1 children)

And that's why I buy $5 pocket knives. I'm not spending twice as much to wait two weeks for a replacement when I depend on my pocket knife every single day.

I try to BIFL whenever I can but this is one case where the trade-off of a cheap knife are better.

No, seriously, every day. I'm a handyman. I'm lost without my pocket knife. I have to replace one about every two years.

[–] [email protected] 6 points 3 days ago (2 children)

I do the same thing and I've had my Leatherman for over a decade now

Dunno what you're doing that requires a new knife every two years!

[–] [email protected] 12 points 3 days ago

Buying knives for $5 probably has something to do with it

[–] [email protected] 2 points 3 days ago (1 children)

Usually losing them. Though there was this one time where I shorted some wires And the best portion of serratedness became useless.

[–] [email protected] 4 points 3 days ago

Ah carelessness, I see! Not a great quality for a handyman 😜