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Ubisoft Can Delete Inactive Accounts, Making Users Lose Access to Their Games (gamerant.com)

submitted 1 year ago by [email protected] to c/[email protected]

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In a response to a post from the AntiDRM Twitter account, Ubisoft Support has clarified that users who don’t sign in to their account can potentially lose access to Ubisoft games they’ve purchased. The initial post from AntiDRM featured a snippet of an e-mail sent to a user from Ubisoft notifying them that their account had been temporarily suspended due to inactivity and warning that it would be closed permanently in 30 days. Responding to the ominous e-mail, the Ubisoft Support Twitter account stated “We certainly do not want you to lose access to your games or account” and noted that account closure could be avoided by signing in to the account again.

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[–] [email protected] 2 points 1 year ago (1 children)

Isn't this a GDPR requirement if enough time passes without account activity?

[–] [email protected] 13 points 1 year ago (1 children)

GDPR allows you to keep data as long as you need it to run your business, which in the case of online game store would be basically forever. The only data that has a time limit is stuff like log files and the like, which you might need to catch cheaters and hackers, but is useless after a few weeks or months.

[–] [email protected] 1 points 1 year ago

Ah, thanks for the correction.