this post was submitted on 06 Sep 2024
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[โ€“] [email protected] 24 points 2 months ago (7 children)

I'm sure it's different with enterprise contracts, but VMWare support was next to useless when I used to pay for it on 20 servers. Not once did a problem get solved, and some of them must have been pretty widespread bugs from what I recall.

[โ€“] [email protected] 8 points 2 months ago (3 children)

This seems to be common among most software/hardware vendors these days. I can't get good support from Microsoft, Citrix, Juniper, Cisco, etc.

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