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Subscription fatigue: when will enough be enough? (fedia.io)

submitted 2 months ago by [email protected] to c/[email protected]

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I think a common factor on why torrents are having a resurgence and illegal streaming services are getting more traction, is subscription fatigue. Subscription fatigue doesn't only contain itself to streaming services, movies or music, nowadays you're also expected to subscribe to every app you download. Whether it's a meditation app, a budgeting app (looking at YNAB that went from a one-time purchase to a really expensive subscription model), the Adobe suite, the MS Office suite, your Peloton bike that you've already paid hundreds of dollars for (referencing the earlier article on them establishing a startup fee for buying used bikes), or a podcast app where the money doesn't even go to the podcasters themselves.

Is there a peak for this? I feel like subscriptions are becoming more of a rule than an exception. Having the ability to directly purchase digital goods seems more like a thing of the past. It's just so stupid. But apparently people don't care? They just keep paying for this? Apparently it's still worth it for companies to establish a subscription model, even if there are no benefits for the customer, just the company. What are your thoughts? What can we do to stop it?

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[–] [email protected] 4 points 2 months ago* (last edited 2 months ago) (1 children)

I agree that the current system is broken. So let's say that instead of paying $300 for a pair of headphones that last three years, you pay $8.33 / month for renting the headphones. Now, if the headphones break after three years the manufacturer has to produce new ones for you. That's an undesirable cost for them.

It is now in their best interest to make headphones that will last a long time and that they can repair if something breaks. But also, since you can easily cancel the subscription at any time, it is in their interest to offer you something that is competitive. They might even upgrade to better technology over time or add new features to the bundled app to keep you as a customer. Or alternatively, lower the subscription cost over time to reflect the relative value of the headphones.

For you, there's also the benefit that there's no high upfront cost that you can't reverse. You're paying for what you can afford in your current situation. If you lose your job you can stop paying for the headphones at a moment's notice. I imagine that this would leave fewer people in credit card debt.

[–] [email protected] 5 points 2 months ago* (last edited 2 months ago)

Or we could fix the system and I have the right information as customer to be able to purchase a headphones that lasts long and can be repaired.

I'd argue we need a market that provides more useful information to the customer.

For example I'd like to know what environmental impact my products have. How long I'll be able to get replacement parts. Longer guarantees perhaps. The ability to upgrade. I'm not an expert on the details.

At the moment I'd prefer to own rather than to rent. Quite frankly what you're imagining sounds dystopian to me because you lose power.