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US hospital told family their daughter had checked out when in fact she’d died (www.theguardian.com)

submitted 2 months ago by [email protected] to c/[email protected]

47 comments fedilink hide all child comments

Jessie Peterson’s family spent a year searching for her after they were told that she had checked herself out of a California hospital against medical advice – before they learned that she had been dead all along.

The 31-year-old died in the care of Mercy San Juan medical center in Sacramento in April 2023. The hospital shipped her body to a storage facility and did not inform her mother and sisters. The family only learned her fate the following April after months of trying to find her, according to a civil lawsuit against the hospital.

In the lawsuit, filed earlier this month, the family described the hospital’s conduct as “malicious and outrageous” and accused the facility of negligence, the negligent handling of a corpse and negligent infliction of emotional distress.

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[–] [email protected] 21 points 2 months ago* (last edited 2 months ago) (1 children)

Sure you are allowed but that is documented. In Canada if someone gets out of bed and leaves the hospital, the patient and/or next of kin are contacted. If that fails and it is determined there is no risk, the fact the patient left without announcing it is documented and it's not the same form as the regular AMA (where patient do sign)

The above part of the scenario may be muddy but there is zero justification for the handling of the remains. This person clearly died in the hospital or close enough to be returned. How is that part mishandled for a year when they also have a patient missing??!

Also, all my respect to nurses, you are the life blood of the hethcare system. However, this is an administrative fuck up, not something nurses are expected to deal with (again, at least not in Canada). A nurse would announce a patient just walked away and it's the job of admins and sometime social workers from there on

[–] [email protected] 10 points 2 months ago* (last edited 2 months ago)

In my state, nurses handle discharge entirely, whether it's to the door or to the pearly gates. Someone may look over our work later, but we're the ones who set the chart to be flagged as discharged and we're the ones who ensure they're correctly tagged and carted to the morgue. Generally we do not notify someone's next of kin of their AMA in the US as that would be a HIPPA violation unless they're deemed to be in danger and without capacity. Everything, as always, has carve outs and grey areas.

What happened with the body makes it sound like a Jane Doe unclaimed, but regardless there was systemic fuck ups going on here.