Last week, I tried to register for a service and was really surprised by a password limit of 16 characters. Why on earth yould you impose such strict limits? Never heard of correct horse battery staple?
this post was submitted on 18 Aug 2024
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The worst is when it either won't tell you what the character limit is so you have to just keep lowering it and retrying until it finally works, or when the infrastructure for signing up has a different character limit than the infrastructure for logging in, so you can sign up with a long password but can't actually sign in with it. I once encountered a website that had this issue for both the password AND username so I had to change my password and then contact support to change my username. Absurd.
I used to manage a system that had a longer character limit on the creation than in the sign in. To fix it, they just let you type in more characters when you signed in but only validated the first 8 anyway. 🤦♂️
Honestly at that point, it's not worth using the service to me if I have to contact support just to sign in.
I used a service that had password validation on the “current password” field when you update your password. My password had stopped being valid due to a change in their password policy, but I couldn’t fix it because the “update password” form kept saying my current password was invalid. I know — you told me to change it!!!!
I have had this before, I was so confused for a while.
Made account used my password manager, so I knew the password was correct, went around the loop a few times of "forgot password"; finally shortened form 25 to 16 characters and it just worked.