this post was submitted on 08 Aug 2024
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So what was the actual reason for cancellation? Aircraft so undermaintained they didn't have enough functional ones to cover all flights, and that one lost the coin flip? Multiple air crew down with COVID? Exec wanted the plane to take some friends golfing in Palm Springs? Seems like even the tribunal looking into this never did find out, although they did make the airline pay up.
The CRT doesn’t have investigative powers. That would probably fall to some ombudsman, though I don’t know which one.
I suppose it just seems incredible to me that the airline didn't even try to come up with another excuse after they were caught out on the first one. Maybe it really was an executive recreational jaunt to Palm Springs.