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LPT: Say "Complaint" to get through to customer service. (lemmy.world)

submitted 3 months ago by [email protected] to c/[email protected]

15 comments fedilink hide all child comments

We've all been there. Something goes wrong, so you call customer service. What answers is a bizarre, arcane mess of an answering machine where you have to puzzle out exactly how company x categorizes customer issues when all you want is to talk to a human being. Saying "Complaint" cuts through all of that, but you might need to wait on hold for a bit. Just make sure you're nice to the person on the other end.

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[–] [email protected] 5 points 3 months ago (1 children)

Hitting 0 works a lot of the time still too. Like, fuck all this just let me talk to a person.

[–] [email protected] 2 points 3 months ago

Unless you are asking for the address or business hours, you need to talk to a real person. Just let me get to that part faster and I’ll be less annoyed when I get there.