this post was submitted on 19 Jul 2024
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The four multinational corporations I worked at were almost entirely Windows servers with the exception of vendor specific stuff running Linux. Companies REALLY want that support clause in their infrastructure agreement.
I've worked as an IT architect at various companies in my career and you can definitely get support contracts for engineering support of RHEL, Ubuntu, SUSE, etc. That isn't the issue. The issue is that there are a lot of system administrators with "15 years experience in Linux" that have no real experience in Linux. They have experience googling for guides and tutorials while having cobbled together documents of doing various things without understanding what they are really doing.
I can't tell you how many times I've seen an enterprise patch their Linux solutions (if they patched them at all with some ridiculous rubberstamped PO&AM) manually without deploying a repo and updating the repo treating it as you would a WSUS. Hell, I'm pleasantly surprised if I see them joined to a Windows domain (a few times) or an LDAP (once but they didn't have a trust with the Domain Forest or use sudoer rules...sigh).
"googling answers", I feel personally violated.
/s
To be fare, there is not reason to memorize things that you need once or twice. Google is tool, and good for Linux issues. Why debug some issue for few hours, if you can Google resolution in minutes.
Agreed. If you are not incompetent, you will remember the stuff that you use often. You will know exactly where to look to refresh your memory for things you use infrequently, and when you do need to look something up, you will understand the solution and why it’s correct. Being good at looking things up, is like half the job.