this post was submitted on 14 Jul 2024
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[–] [email protected] 18 points 3 months ago (30 children)

Proton, who I use for mail and various other services, has gone against the wishes of the majority of their userbase as measured by their own survey and implemented an LLM writing assistant in protonmail, which is a real laugh given Proton’s main hook is its services are end-to-end encrypted

(supposedly this piece of shit will run locally if you meet these incredibly high system requirements including a high end GPU or recent, high end Apple M chipset and a privacy-violating Chromium-based browser. otherwise it breaks e2e by sending your emails unencrypted to Proton’s servers, and they do a lot to try to talk over that fact)

[–] [email protected] 14 points 3 months ago (3 children)

Who is the target audience for this?

People who use Proton are privacy-conscious and mostly (I would argue) tech literate, and yet they shove spicy autocomplete that no one ever needed until two years ago and most people don’t want now because it produces complete horseshit, and spellchecking that every browser under then sun has built in by now.

And then they quietly say you need to use Chromium, so the people who use anything but (like, I don’t know, the majority of privacy-conscious folks who should be their main user base, lol) have their e2e broken?

I really hope they catch a raging firestorm for this.

(Also I’m really pissed right now because used to recommend them to people and now feel like a total jackass for doing that.)

[–] [email protected] 8 points 3 months ago* (last edited 3 months ago) (1 children)

@mii @self the blog post mentions 70% of "business users"
Edit: it's "more than 75%" of hot air producers

[–] [email protected] 8 points 3 months ago

yep! that’s the game they’re playing. I really don’t give a fuck about Proton’s relatively tiny number of enterprise whales, but they make Proton a shitload of money in the short term.

the depressing part is, historically, online services that remain uncompromisingly user-focused tend to stick around roughly forever, while the ones that chase short-term gains and compromise everything else almost always enshittify and fizzle out pretty quick.

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