this post was submitted on 30 Jun 2024
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She did the request for her own info because she suspected staff were dragging their heels with her other requests, and the request for her own info proved her suspicions were well-founded.
Asking for information on how a section of government operates should be commended, not discouraged. The government works for the people and their operations should be transparent. Doubly so when they act like they have something to hide.
But, Ive been a staff member who had a bad day and found a customer's legitimate request frustrating - "this is the last thing I needed" - so I have some level of sympathy for the staffers too.
Yeah, I fully support government transparency and see the need for it. I guess I've only seen this from one side, which is the side where you're being ask for this info but you're unable to correct the media because you can't give out personal information, so the media gets a one sided story.
I guess my main feeling was that the headline "Ministry of Justice workers call researcher a 'bitch' in online conversation" sounds really bad, but the sentence it's used it to me feels a lot softer.
On the other hand, there's really no excuse for a staff member whose job it is to respond to OIA and Privacy Act requests to not recognise that these chat conversations would be part of what is returned to her.