https://forum.jellyfin.org/t-new-jellyfin-server-web-release-10-9-7
#Jellyfin Server 10.9.7
General Changes
Fix HDR detection for 4K Blu-Ray BDMVs [PR #12166], by @Bond-009
Log album name and id in normalization task [PR #11911], by @Bond-009
Try to add extracted lyrics during scanning [PR #12126], by @gnattu
Fix season backdrops [PR #12055], by @Shadowghost
Rewrite PlaylistItemsProvider as ILocalMetadataProvider [PR #12053], by @Shadowghost
Fix empty image folder removal for legacy locations [PR #12025], by @Shadowghost
Fix season handling [PR #12050], by @Shadowghost
Only cleanup children on specific exceptions [PR #12134], by @Shadowghost
Remove incomplete mediatype restriction from playlists [PR #12024], by @Shadowghost
Fix MicroDVD being recognized as DVDSUB subtitles [PR #12149], by @nyanmisaka
Fix Cleanup Task metadata saving [PR #12123], by @Shadowghost
Fix the Australian PG rating [PR #12043], by @oddstr13
Map IPv6 mapped IPv4 addresses back to IPv4 before running checks [PR #12094], by @Shadowghost
Do not override if is set [PR #12120], by @Shadowghost
Make m2ts extension case-insensitive [PR #12065], by @Rivenlalala
Overwrite supported codecs for livetv [PR #12017], by @gnattu
Check hearing impared flags with equality instead of contains [PR #12026], by @Bond-009
Fix local episode image thumb recognition [PR #12039], by @Shadowghost
Fix video embedded image detection [PR #12031], by @nyanmisaka
Fix replace all and respect metadata settings [PR #12028], by @Shadowghost
Fix Music Brainz release group query [PR #12073], by @Shadowghost
Fix mpeg-ts detection [PR #12046], by @gnattu
Do not fail user deletion if we have no playlist folder [PR #12037], by @Shadowghost
#Jellyfin Web 10.9.7
Security
Disable eval support in pdfjs [PR #5694], by @thornbill
Fix episode overview markdown render [PR #5680], by @Chaitanya-Shahare
General Changes
Fix loading hides too early [PR #5681], by @dmitrylyzo
HtmlVideoPlayer fix and cleanup [PR #5718], by @dmitrylyzo
I really like Jellyfin and push for it, but since last release, it became barely usable. Unfortunately, it made me and all my users switch to Plex again. Where they preferred to buy the respective Plex clients instead of dealing with Jellyfin issues. It is sad, it could be money donated to Jellyfin at some time.
Seriously, if Jellyfin doesn't fix all subtitles issues with their clients, it will be really hard to be taken as a serious competitor in the area. I hope they take this issue seriously and fix it asap before further damage to the project happens.
I use the Roku and web client with subtitles regularly and haven't experienced any issues.
Have bug reports been opened for the clients you and your users are having issues with?
https://github.com/jellyfin/jellyfin-web/issues/4346
Lol at people down voting without a clue.
Anyway, that issue is 1 year old, and subtitles for some reason just keep getting worse with each update. It is not being taken seriously.
It is so easy to reproduce that there must be something more involved to it, explaining why some people dont have the issue.
I tested and validated with these clients: web, roku, android, android-tv, fire and LG
All have the same issue. So maybe some combination of factors with server.
The bugs are different depending on the media, sometimes delayed subtitles and most of times no subtitles at all. Also, trying to switch subtitles to other languages sometimes just dont take effect unless the playback is restarted. Anyway, it is baraly usable.
Plex has a bunch of infuriating issues that have been ignored for years, but I've yet to have an issue with playback.
Looking forward to jumping on the jellyfin train one day. I have tested it in the past, and it's insane how slow the stupid plex ui is on comparison.