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Cloudflare took down our website after trying to force us to pay 120k$ within 24h
(robindev.substack.com)
this post was submitted on 26 May 2024
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DevOps
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It baffles me that you can advertise something as "unlimited" and then impose arbitrary limits after the fact. AWS and Google advertise their CDN rates with tiers for certain bandwidth limits. It seems like CF is advertising as "unlimited" and then once you're fully invested, they pull the bait and switch and say you're over the limit for that tier. Based on those HackerNews links, it seems systemic and something the FTC should fine them, like they did with AT&T over the same thing.
I didn't saw anything on the post that suggests that was the case. They start with a reference to a urgent call for a meeting from cloud flare to discuss specifics on how they were using the hosting provider's service, which sounds a lot like they were caught hiding behind the host doing abusive things,and afterwards they were explicitly pointed out for doing abusing stuff that violated terms of service and jeopardized the hosting service's reputation as a good actor.