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Samsung Requires Independent Repair Shops to Share Customer Data, Snitch on People Who Use Aftermarket Parts, Leaked Contract Shows (www.404media.co)

submitted 5 months ago by [email protected] to c/[email protected]

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The contract requires repair shops to "immediately disassemble" devices that have parts "not purchased from Samsung."

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[–] [email protected] 7 points 5 months ago (1 children)

Samsung have gotten better with updates. In 2021, they promised all new models would receive four years of updates (which helped the industry because other brands started matching them), and they bumped it to seven years with this year's S24 series.

Samsung and LG appliances are interesting things. Some are horrible like their fridges (which are some of the worst available today), but some are fantastic like LG's washing machines (which rank #2 in reliability behind Speed Queen).

[–] MagicShel 4 points 5 months ago

I have a Samsung fridge I'm happy with but I specifically avoided the in-door water/ice dispenser because I've heard awful things about them.