Beehaw Support

2796 readers

1 users here now

Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community

This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

founded 2 years ago

MODERATORS

[email protected]

Always logged out (beehaw.org)

submitted 1 year ago by [email protected] to c/[email protected]

9 comments fedilink hide all child comments

Hello friends.

I have accounts on both Beehaw and Kbin and of course, an app for neither.

I try to always go to BeeHaw first to help support and be an active part of this community - but I am encountering an obstacle:

Every time I click my BeeHaw icon (presumably just a saved web page) I am logged out and need to log in again.

Kbin seems to have the issue less often under the same setup.

Is there anything I am missing to help keep my BeeHaw account signed in?

Thanks!

top 7 comments

sorted by: hot top controversial new old

[–] [email protected] 7 points 1 year ago* (last edited 1 year ago) (1 children)

I don't think it's a "you problem"; I've been having the same issue lately, although just occasionally. Started after the 0.18 Lemmy update so it's probably either a problem with that Lemmy version, or an infrastructure change Beehaw did around the same time (haven't logged in to my other Lemmy accounts in a while so dunno the problem exists on other instances too.)

[–] [email protected] 3 points 1 year ago

Agreed. I'm thinking it's a browser thing. I have to use Chrome on my work laptop and every time I come back here I have to log back in. Not the case with Firefox on my personal laptop.

[–] [email protected] 4 points 1 year ago

Jerboa has been logging me out constantly to the point I'm considering trying some other app. Even kbin PWA has been working better for me in this regard.

[–] [email protected] 2 points 1 year ago

I use Kbin on Firefox mobile and desktop - mobile I am logged out fairly often, but desktop rarely. I wonder if it's a cookies setting? Can't quite recall if other websites have similar workings as I use a couple browsers.

For lemhaw I just use Jeroba and connect. Jeroba I was logged out of during the upgrade but connect I was logged out of after.

I think it's mostly concidence and Firefox cookies protections

[–] [email protected] 2 points 1 year ago

As @interolivary said, it's not a you problem. It sounds like you're using the PWA for Beehaw since you click an icon to open it. I've had this same problem on mobile using PWA (Chrome and Firefox) but not with desktop browser. I've also not seen this on the mobile apps I'm trying out (Voyager and Jerboa). From the symptoms it seems like closing a PWA session clears the browser cookie that's being used for session persistence.

Try just using it from the mobile browser; I have not seen this issue it on Chrome or Firefox on Android and I expect that Safari on iOS won't have the problem either.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago)

Same issue here with beehaw PWA created by chrome. I deleted and reinstalled the PWA but the issue remains. If I close the PWA it logs me out.

My lemmy.world PWA is doing the same thing, so it's not just beehaw.

I've been using the voyager web app too and it stays logged in.

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)

I've been having the same issue always with jerboa app, sometimes with Firefox on my phone, and right now I'm able to login with Brave on my phone.

You're not alone.

load more comments